Terms & Conditions

These terms and conditions explain the rights and responsibilities of the client and
Cobb Builders Ltd
Cobb Builders Ltd will be referred to below as Cobb Builders

1. Cobb Builders will provide all customers with a written quotation that will include sufficient information for the completion of work/s. Please contact us if any further clarification is required. Subject to a written confirmation Extra works can be
   provided.
2. The “contract” with Cobb Builders is an agreement by the client to have work carried out based on the written Quotation named “Estimate/Quote” submitted to the client either in person or via email on official Cobb Builders letterhead and is a clear, evident and straightforward undertaking between the two parties to form a contract.
3. Following the quotation being accepted (either in writing or verbally) and the client has paid their deposit, then the contract has been entered into and these terms will come into effect. Quotes are valid for one month from the date of the quote.
4. Once the client has entered into a contract with Cobb Builders, by paying their
   deposit, they have a 14 day cooling off period should they wish to cancel the contract. The client can cancel the contract within 14 days by either email or phone to Cobb Builders. (07791161158/info@cobbbuilders.co.uk)
5. All prices quoted are calculated on the basis of unimpeded access and unrestricted working during our standard working hours (8am-3:30pm Mon-Fri), Unless otherwise confirmed. Please note we may be on site from 7:30am up to 5pm or on a Saturday, where we will get prior agreement from yourselves the client should this be required.
6. It is the customer’s responsibility to arrange for essentials such as planning
   permission, building control, permits & any utility changes. If planning permission is required for the work, Cobb Builders may require/request to see proof that this has been agreed prior to beginning work.
7. Commencement of work is under the assumption of uninterrupted work for the duration of the contract and in accordance with planning permission where applicable. Cobb Builders will not be held liable for any costs incurred as a result of delays due to unforeseen circumstances. (eg. Planning permission delays resulting in work having to stop or site closing).
8. Cobb Builders will agree all practical arrangements with regards to working
   methods with the client in order to provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.
9. Free access is required for delivery of building materials, plant, machinery, skips etc.
10. All used or removed materials on-site remain the property of Cobb Builders and will be disposed of accordingly, unless otherwise agreed with client either in writing or verbally.
11. Cobb Builders may employ or sub contract labour to work on site. Each sub-contractor takes full responsibility for their own third party liability.
12. Cobb Builders will provide a payment plan to the client prior to commencement of works. This will usually include a 10% deposit, staged payments and an end payment upon completion of works. Deposits are non-refundable and allow Cobb Builders to book work in and agree a formal start date for works and purchase materials.
    Please note: In the unlikely event that Cobb Builders will have to cancel your work due to circumstances not relating to the client or inaccessibility of site, your deposit will be fully refunded.
13. Invoices will be sent out prior to the relevant payment date and each invoice will serve as a receipt for payment once paid. Payments must be made in a timely manner or work progress may be impeded or ceased (in the case of non-payment).
    Payments can be made by cheque, cash or bank transfer (our preferred method). All invoices include our bank and BACS details. Payments over £8,000 cannot be made solely in cash and need to be made up with a maximum of £7,999 in cash and the remainder paid by either cheque or bank transfer to correspond with our anti-money laundering policies.
14. Insurance – Public Liability and Employers’ Liability: Cobb Builders has Public Liability Insurance and Employers’ Liability to the sum of £2,000,000. All usual general building practices are covered within our insurance policy.
15. All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential. To coincide with Modern GDPR requirements.
16. Guarantees: All customers will benefit from a full guarantee on our workmanship for a period of 12 months, unless otherwise agreed with the client in writing. Guarantees on materials run in accordance with manufacturer’s warranty periods where applicable. Our guarantee covers all new work and new materials used in construction or repairs, but does not guarantee the integrity of any existing structures, materials or decorations. In the event of a failure beyond the guarantee period we will be happy to investigate the cause and negotiate a solution to the problem without delay and carry out any agreed repairs as soon as possible.
    Charges may apply for remedial work carried out beyond guarantee dates or to items not covered by our guarantee. Plastering work is covered by a 6 month guarantee. Please note we provide a 6 month guarantee for plastering work to allow for settling in time. We therefore strongly recommend delaying any decorating for this period.
17. No responsibility is taken by Cobb Builders for the presence of perished or rotten timber (or any other perished or rotten materials) in existing structures such as doors, windows and frames whether detected or undetected at the time of contract.
18. We will not be held responsible for the suitability of the existing boilers ability to provide for additional plumbing works. If the existing boiler is found to be unsuitable, this shall be discussed with the client and any parts required shall be supplied at trade cost. If we have to remove existing radiators for any reason (eg plastering) we will not be held responsible for their effectiveness once they are replaced.
19. Cobb Builders will endeavour to protect existing surfaces with the use of
    dustsheets and loose plastic sheeting etc along with care in our working practice.
    However, responsibility for protection from damage of any existing surface or fabrics etc is the responsibility of the client. Arrangement can be made to put in place protection of existing surfaces, over and above our basic cover, at a negotiated additional cost. We strongly recommend the clients moves any expensive or sentimental items before work commences. If we are required to move furniture to undertake our work we will not be held responsible for any breakages or stains that may occur. We advice clients to keep all valuables and expensive items safe and secure for the duration of the works, as we cannot be held liable for any theft or loss.
20. Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.
21. We will endeavour to employ a helpful attitude at all times and will always attempt to bring the building works to a satisfactory conclusion as soon as possible taking into account weather conditions, availability of specialist materials and unforeseen circumstances etc.
22. Cobb Builders take pictures of the progress of our projects. We reserve the right to use these pictures in our portfolio of work, on our website and on various social media websites for marketing and information purposes. Please let us know via email at the start of your work if you are not happy with this. No pictures of clients will be taken or used unless express permission is given beforehand by the client.
23. A copy of these terms and conditions can be obtained from Cobb Builders by
    contacting us via email (info@cobbbuilders.co.uk)